Privacy Policy

At Editana, we want you to understand how and why we collect, protect and use information that may personally identify you, as well as the choices you have about how we use your information. This Privacy Policy intends to provide you with information in regards to how we handle information. Please note that certain departments within our organisation sometimes have practices and policies in relation to handling information that are more restrictive than this policy.

Online Information

We are committed to providing you with an enjoyable and useful experience with our services. When you access our website, you can rest assured that your personal information is protected by physical, electronic and procedural safeguards. We only collect information from you and your visit to our site so that we may personalise and improve your experiences with us and the services we offer.

In order to access information and send email via our website, you will need to be using a web browser that supports the use of Secure Sockets Layer. This is an encryption technology that helps to ensure the authenticity of your online sessions and secures any data being transmitted over public Internet.

When you access our website, we will identify the Internet Protocol (IP) address of your computer or internet-accessible device. The IP address does not identify you personally, however it does allow us to identify the device you are using. For example, we may see that you are using a certain browser. We store the IP address of our website’s users just in case we need to track a user’s connection for reasons of security.

Our website uses cookies in several applications for navigational purposes. A cookie is a small text file placed on your hard drive by a Web page server. We believe that this use of cookies makes your Internet experience quicker and more convenient, by, for example, remembering the pages that you have previously visited. Of course, you are always free to decline the cookies on our website if your browser permits you to do so, but keep in mind that some aspects of our website may not function as intended if you do so. Accepting a cookie from our website does not give us access to any of your personal information

If you provide us with your email address, we may notify you by email of other products and services that we believe may be of interest to you. We will give you the opportunity in each email to tell us if you do not wish to receive any future messages. If you send a question or a comment to us by email, we will use your email address to reply, and we will temporarily store your email address, your message and our response on our servers. We do this for the purposes of quality assurance, or to satisfy certain laws and regulations. When we collect your email address like this, we can assure you that it will not be used for marketing any products and services unless you have given us the appropriate permission.

Our website does not knowingly collect, maintain or use information about any child under the age of 13 unless that information complies with the Children’s Protection Act. If we ever discover that we have unwittingly collected information about children under the age of 13, we will take all reasonable measures to delete that information from our system as soon as practicable. However, we are not responsible for the collection and use of any information by other companies or individuals that are not affiliated with us where those companies’ websites provide links to our website. This includes any online vendors where you may shop.

We would like you to note that when you shop with a vendor that is linked to our website, even though you may have visited that site subsequent to visiting our website, your transactions with that vendor are completed with a separate organisation and not with us. We do not share your information with any other website, but information that you may choose to share with those other websites will fall under their own privacy policies, which we encourage you to read. We are careful to only select other websites and vendors that will provide you with high value and an excellent customer service, such as you would expect from us. However, we cannot guarantee that you will be satisfied with the services provided by these other organisations.

Content Sharing

We reserve the right to use any content uploaded to our website for the purposes of promotion, education or other business need. However, this use is limited to 90 days after the content has been uploaded. Of course, at any time you are able to opt-out of our content sharing policy.

We will never use or share the following content: business documents and materials; press releases; personally identifiable content; and copyrighted content, including books, novels, short stories and poems

How Do We Collect Your Information?

In order to provide you with our products and services, we collect some of your information from the following sources:

  • information you provide to us on online forms (for example, through application forms);
  • information you provide to us by email, by phone or otherwise through our website; and
  • information collected from your transactions with us or with others, such as online account activity.

Information Safeguarding Practices

We greatly appreciate the trust you place in us. We are committed to the ongoing security and privacy of your information.

Employees, agents and contractors authorised by us may receive and use your information, but only ever to the extent required in the performance of their work with us.

We make sure to comply with all federal and state regulations, as well as relevant industry stand ards in order to best protect your information.

We also ensure that other companies and organisations that sometimes help us is providing our services and products to you only use your information for the services we them to perform

Information Sharing with Affiliated or Related Companies.

Occasionally, we may share your information with companies affiliated with our own in order to better understand your educational and financial needs so that we may provide better solutions.

Unless you ask us otherwise, our affiliates and other related companies may selectively contact you about products, services and other promotions that we believe may be of interest to you.

Information Sharing with Service Providers and Others Outside of our Affiliated Companies

Sometimes we are required by law, regulation or other requirement to share your personal information with service providers (such as your internet service provider) and other third parties not affiliated with us. This may be for any of the following reaso ns:

  • to service your account including providing you with the products and services you have requested;
  • in order to communicate with you about any additional products, services and special offers, in using marketing providers to assist us;
  • to comply with a legal requirement or mandate, such as a law, regulation, court order, subpoena, search warrant, or otherwise in the course of a legal proceeding; and
  • to respond to your opt-in request or other disclosure request.

Joint Accounts

Users who hold an account jointly may make choices relevant to their personal information given to our website jointly —that is, for each other.

Information about this Policy

This policy is effective from March 2016

  • This policy applies to current and former customers and users
  • This policy is available on our website at
  • This policy does not apply in any situation where we are providing services to or for another entity. In those circumstances, that entity’s privacy policy will apply to the use of your information
  • If you have previously requested that your personal information not be shared, your request may still be being honoured. You do not need to submit another or further requests. If you wish to revoke a prior request, you may opt -in in the same manner, or provide your consent using any of the contact methods described in this policy

Protecting your Personally Identifiable Information

We encourage you to take all necessary steps to protect your privacy. This includes keeping any passwords and personal identification numbers confidential. Never disclose details of your personal information to unknown callers. We encourage you to ensure that your Internet use is secured and that you are protected from any unauthorised access or use. If you have any reason to believe that you have been made the victim of identity theft, contact the national or local police force as soon as possible.